My name is Cristian Mellado, and today I was in the skindermatolgy facility here in Bay Ridge, Broollyn New York. Start with the person at the front desk always smile and have a very good communication and eye contact and that is a world for me, because English is not my first language so that lady front the front desk a 10 of customer service, nurse a sweet hear and very friendly and care about me asking question about what I was visiting about dermatology (and I have a health condition) and they never ask for that part so professionals really they maybe thing like a patient and not like a number or discriminate because my health condition so a 100% satisfied. The doctor is awesome,very friendly he talk to me the whole process about the mole I have,he removed I didn't feel any pain (go for biopsy) and then sawing my skin and no pain st all in the process and a very nice conversation about all the procedure totally love my doctor.I leave 110% satisfied Sincerely,Cristian Mellado